Refund policy
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Processing Time: Non-prescription sunglasses ship within 2–3 business days. Prescription lenses are custom-crafted and may take 7–10 business days before dispatch.
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Tracking: Once your order is shipped, you will receive a tracking number via email.
Returns & Exchanges
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30-Day Style Guarantee: If you are not satisfied with your frames, you can return them in original, unworn condition within 30 days for an exchange or refund.
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Prescription Lenses: Because prescription lenses are custom-made to your specific needs, they are generally non-refundable. However, if there is a manufacturing defect or a discrepancy from your provided prescription, we will replace them free of charge.
Return Shipping: Customers are responsible for return shipping costs unless the item arrived damaged.
